Sensitivity to cultural differences is a key skill for success in the hospitality industry

Authors

  • Tatosyan Margarita Sochi State University
  • Alexey Ivanov Sochi branch All-Russian State University of Justice (RPA of the Ministry of Justice of Russia)"
  • Maxim Ivanov Sochi State University

Keywords:

hospitality, culture, man, tradition, skill, industry, problems, reputation, development

Abstract

Sensitivity to cultural differences is not just a trend, but a key skill for success in the modern hospitality industry. The development of this skill among employees allows companies to provide high-quality service, strengthen their reputation, attract more customers, increase efficiency and create a positive work environment. Therefore, developing this skill is not just a good solution, but a necessity for thriving in the modern hospitality industry.

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Published

2025-06-30

Issue

No. 2 (2025): Journal "U". Economy. Management. Finance. 2/2025

Section

Research Works in Economics and Management

License

Copyright (c) 2025 "Journal "U". Economy. Management. Finance."

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

How to Cite

Sensitivity to cultural differences is a key skill for success in the hospitality industry. (2025). "Journal "U". Economy. Management. Finance.", 2, 109-117. https://portal-u.ru/index.php/journal/article/view/1139